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Notes

Practical notes on AI, for people with work to do.

Short, useful writing from the lab. Published when there is something worth saying, not on a schedule.

OCT 2026 · 6 MIN
OPERATIONS
Check the software you already pay for first
Most teams don't have a missing-software problem. They have three settings turned off and a habit nobody wrote down.
AUG 2026 · 6 MIN
OVERSIGHT
The AI answered. Now write the handoff.
The useful part is not how long the AI can keep talking. It is knowing when to stop.
JUL 2026 · 5 MIN
RESTRAINT
When not to automate
Some processes should stay human. Here is a simple test before you spend anything.
JUL 2026 · 6 MIN
OPERATIONS
Missed calls are a pricing problem, not a phone problem
The phone is fine. The math around the phone is what hurts.
JUL 2026 · 6 MIN
AUDITS
What an AI audit actually looks at
No mystery. Here is the whole method, step by step.

5 notes so far.

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